Agency Law (Agents, Brokers, Commission Agents Distributors and Dealers)

Agent
Agency falls in the area of commercial law and it deals with a set of contractual, quasi-contractual and non-contractual fiduciary relationships. The relationship is formed between a “principal” (usually a producer, manufacturer or owner of Intellectual property) who authorises the “agent” (usually called a Commercial Agent) who is a representative acting on behalf of a principal so as to be empowered to create legal relations (usually sale or retail contracts) with a third party on behalf of the principal. The agent works under the principal’s control and on their behalf. The agent is required to negotiate on behalf of the principal or bind the principal into contractual relationship with third parties. The principal is bound by the contract entered into by the agent with the third party as long as the agent works within the scope of the agency. Otherwise if the agent goes outside the scope of the authorisation (“on a frolic of his own”) he may not be deemed to bind the principal.
There are three broad classes of agents:
- Universal agents: These have broad authority and discretion to act on behalf of the principal. They may hold a power of attorney or they may have a professional relationship e.g. lawyer-client.
- General agents: They have a more limited authority allowing them conduct a series of transactions on a territory, area or location for a period of time.
- Special agents: They have authority to conduct either only a single transaction or a specified series of transactions to achieve a certain goal.
Commission Agent
When an agent does not have the right to make agreements on behalf of the principal but is only required to bring the principal and the third party into contact in view of them entering into a contractual relationship and receives a commission for this introduction, then that agent is called a “Commission Agent”. This agent works for the principal and collects commission for the successful completion of sale. A commission agent may also be a go between (middle-man) who works directly for the principal and collects a fixed commission from the principal for mediating e.g. an agent who collects premiums for an insurer. Rarely, agents may also be called commission agents if they are agents of the principal who are remunerated on a commission basis.
Broker
Unlike an agent, a broker is a go between (middle-man) who works for an individual and not for a Principal (who is usually a manufacturer or producer). Like a commission agent who collects commission form the Principal, the broker collects commission from the individual. Some examples are:
- A real estate broker who collects commission from an individual seller or buyer for the successful completion of a sale in immovable property.
- Stockbrokers who buy or sell (e.g. stock, bonds etc.) for a principal on a commission basis without having title to the property.
- Insurance brokers who are working as intermediaries for both the individual and the insurance company. These are usually self-employed persons who offer services payable at a percentage of the sale price upon successful completion of a sale.
Distributor and Dealer
This area of law is concerned to the supply chains in a wholesale and retail arrangement. Distributors and dealers participate in the supply channel of an industry each playing an important role in the retail industry by making the goods accessible to consumers.
Distributors or distribution agents: These are companies or individuals who buy goods in bulk from a producer or manufacturer and then sell these goods in bulk i.e. wholesale and retain any profit realised. Distributors are wholesalers who sell in large quantities and do not deal directly with the public. In the distributor relationship, distributors are usually allowed to use the producer’s trademarks and trade names. Frequently distributors are also given an exclusive territory, area or location in which to sell the producer’s goods and may even be required to maintain inventories and stock replacement parts. Although distributors may seem like the producer’s representative or affiliate they are nothing of the sort. Distributors are not agents and do not act on behalf of the producer nor can they create legal obligations to the producer. Therefore distributors are principals themselves i.e. they buy and sell on their behalf and own the goods that they sell. Some producers may routinely use distributors as intermediaries who then sell the goods to retailers, other merchants, industrial or commercial businesses or even to institutional users who buy these good for resale or business use.
Dealers or retail distributors: These are companies or individuals who buy goods from a distributor and sell directly to the public. Like distributors, dealers are also not agents and do not act on behalf of the distributor or the producer nor can they create legal obligations to the distributor or the producer but they are principals themselves i.e. they sell on their behalf and own the goods that they sell. Dealers may also be “Servicing Dealers” who provide consumer services e.g. handle questions from consumers or problems about the goods in their exclusive area and sometimes they may even be responsible to handle warrantees, repairs or replacements.
Relationship between distributors and dealers: This may take many forms but the concept is more or less similar. The manufacturer or producer sells the goods in bulk to the distributor who in turn re-sells them wholesale to dealers or retailers who in turn sell them to the consumer. There can be multiple levels of distributors and dealers, and in some situations dealers may even sell to the distributors of another retail chain.
The distributor-dealer terminology is common in automotive goods e.g. cars, trucks, heavy farm and construction vehicles (mechanical sector), yard and garden goods (green sector), home appliances goods (white sector), electronic goods (hi technology sector), and industrial equipment goods (machinery sector).
Distributor-dealer relationships with producers have many features in common with franchises. However the franchise model has basic differences from distributor-dealer model. It is not customary for distributors and dealers to pay an up-front fee to the producer for selling the producer’s goods, but there may be required to buy a minimum amount. Unlike franchisees, distributors and dealers may be relatively strong against producers because they have an established name in a market of the territory. It is also usual for strong distributors and dealers to carry goods from competing producers.
Legal principles of agency
The laws affecting relationships regarding agents, commission agents, brokers, distributors and dealers cross over into many areas of law. Contract, quasi-contract and fiduciary (trust) law are involved. Also there may involvement of shipping law, tax law consumer protection law, and intellectual property and licensing law.
Agency law regulates the:
- Principal-agent relationship which is an internal (private) relationship between the two and includes regulations on commissions if applicable.
- Agents and third parties (buyers or consumers) with whom the agents make agreements on behalf of the principal which is an external (public or consumer) relationship, and
Authority: Agents who act within the scope of the authority given by the principal legally bind the principal in all the obligations that are created in an agreement with a third party. There are essentially three kinds of authority recognized in the law:
- Actual authority: This is a product of the agreement between principal and agent, and its existence is a question of fact. Generally agents only bind the principal if they have acted within the scope of their actual authority. As such they can be by the principal. If they act outside that authority and in breach of their agreement they would be solely liable to a third party. Authority may take two forms.
- Express authority: The principal expressly gave authority to the agent which means that the principal expressly told the agent to act on behalf of a principal. or
- Implied (usual) authority: This incorporates all necessary actions that agents must take to reasonably perform their express authority. It may be inferred:
- By the position that an agent holds e.g. A CEO or manager have authority by virtue of their position to bind a company. This example may also fall under apparent authority doctrine below which functions to prevent fraud or misrepresentations on persons dealing with agents.
- By custom e.g. where it is customary in a business or trade for an agent to have certain powers e.g. purchase fish or agricultural product in their own names.
- Incidentally e.g. the authority to complete necessary tasks incidental to completing the acts expressly authorised.
- Apparent (ostensible) authority: Where the principal’s words or conduct would lead a reasonable third party to believe that the agent was authorised to act on behalf of the principal irrespective of whether the principal has never agreed such affiliation with the alleged agent. Such conduct by the principal may be thought by a third party if for example the principal assigns someone to a position which should reasonably involve powers resembling those ordinarily assigned to someone who has such a position i.e. of an inherent agent, regardless of whether the principal did not actually give such authority to the alleged agent. This authority falls under the doctrine of “holding out” and may also be referred to as “agency by estoppel”.
- Ratified authority: If the principal ratifies an unauthorised agreement that an agent enters into on the principal’s behalf then such agreement will be executable in law. Ratification may be explicit or may be inferred by the implicit actions of the principal (e.g. failure to notify, acquiescence in a number of similar situations in the past, or part performance) if he/she agrees to perform the contract. Such ratification however shall also bind the third party, whereas without ratification the third party is not bound by the contract.
Liability: As set of three liabilities exist:
- Liability to third party: If the agent has actual or apparent authority to conclude a contract on behalf of the principal, has acted within the scope of such authority and revealed that he/she acted as an agent of a disclosed principal, then the agent cannot be held liable and the principal must incur that liability. However, if the agency relationship is not disclosed or partially disclosed to the third party then both principal and agent shall incur liability. If the agent has no actual or apparent authority, the self-proclaimed agent is liable to the third party for breach of an implied contractual term of being an agent of the principal (misrepresentation) and the principal shall not incur liability.
- Liability of agent to principal: If the agent has acted only with apparent authority and the principal is held liable to a third party then the agent shall in turn be liable the principal. In such cases liability is usually tried in third party proceedings within the framework of a single law suit.
- Liability of principal to agent: If the agent has acted within the scope of the actual authority, the principal must indemnify the agent for any expenses incurred while the agency was in force regardless of whether the expense was authorised expressly by the principal or was necessary and paid in good faith to promote the principal’s business.
Duties: The duties of the parties in an agency agreement are the following:
- Agent’s duties:
- To act according to the law and in good faith.
- To carry out any duties specified by the terms of the agency and negotiate or complete all transactions asigned.
- To act on behalf and be under the control and directions of the principal.
- To show care and diligence in discharge those duties.
- To account and pay all moneys due to the principal.
- To give the principal any necessary information available.
- To indemnify the principal when at fault.
- Not to have obligations that are in conflict with the agency.
- Not to pass business to him/herself or other parties.
- Principal’s duties:
- To act according to the law and in good faith.
- To make full disclose of all information that is deemed to be relevant to any transactions or goods authorised in the agency.
- To inform the agent if the volume of transactions is predicted to decrease substantially.
- To inform the agent within a reasonable time about accepting or rejecting or non-performance of a commercial transaction to which the agent mediated.
- To compensate the principal for his agency and according to the agreement or the customs of the particular business.
- To indemnify the principal when at fault.
Non-competition clause: This is legal as long as it is a part of a written agency agreement, it concerns the territory, area or location of the agency, and is for no more than two year after termination of agency.
Termination: An agency may be terminated as follows:
- By mutual agreement of the parties.
- When the agency period ends.
- If there the agency period is undetermined by giving reasonable notice to the other party.
- When a party breaches a material term of the agency.
- When the agent abandons the business of agency.
- By the death, insanity, bankruptcy or liquidation of either party.
When an agency is terminated this operates as a termination of any existing sub-agency. If the principal terminates the agency without any fault on behalf of the agent then the agent may be entitled to compensation according to principles of the legilation.
European legislation on agency
The EU Directive on self-employed paid commercial agents defines a commercial agent as a self-employed intermediary not working in commodity exchanges or in the commodity market, who has continuing authority to negotiate the sale or the purchase of goods on behalf of another person (principal) or to negotiate and conclude such transactions on behalf of and in the name of that principal. A person who is an officer of a company or association and may bind the company or association is not a commercial agent. The same applies to a partner and a partnerhip and a receiver an administrator, a liquidator or a trustee in bankruptcy.
This directive makes provisions on rights and obligations of commercial agents, remuneration including commissions and Conclusion and termination of the agency contract.
In Cyprus two laws have been incorporated to fulfil the provisions of the above EU Directive. Namely:
- Contract Law part XIII Agency articles 142 to 198 for the general principles applied in agency contracts.
- The Commercial Agents law (76/1986) for the registration of commercial agents and their right to use and display this title.
- The law regulating the relation of commercial agent and principal (51(I)/1992) which regulates matters concerning the rights and duties of the parties, the remuneration including commissions, and concluding and terminating agency agreements.
The provisions of the Cypriot law are in line with all the principles stated above for agency and agency agreements.
Our services
Our services include all agency law matters, claims and disputes such as:
- Legal Opinions.
- Drafting agency, brokerage, commission agency distribution and dealership agreements.
- Advice on Agency Law.
- Protection and registration (where applicable) of Intellectual Property [Hyperlink]
- Issues, disputes and litigation between Principals, agents and customers such as:
- Product liability issues and disputes.
- Unfair contract terms issues and disputes.
- Service and warrantees issues and disputes.
- All consumer disputes.
- Indemnity and third party proceedings between principal and agent.
- General agency agreement disputes.
- Termination of agency disputes.
- Commission and remuneration of agent disputes.
- Appeals etc.